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To Remove your account from The Vault

  • Step 1

    Select ‘The Vault’ from the left-hand menu.

  • Step 2

    You will see your account and your chosen icon at the bottom of the page.

    Click on the 3 dots and select Remove.

  • Step 3

    We’ll ask you if you have reached your savings goal.

    To confirm, select Yes and go to step 4

  • If your answer is No, we’re not here to judge, but we’ll send you a one-time passcode to remove your account.

    Tip: Remind yourself why you have locked your account away and the savings goal you are wanting to achieve.

  • Enter the passcode sent to your mobile and click Take it out

  • Step 4

    Select Do it to remove your account

  • Step 5

    Once the account is removed from The Vault, you’ll see this confirmation. Your account will now be visible in your account listing and available for use.