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Need further assistance? Give us a call
Below is a list of helpful contact options for assistance

Call 133 282

Mon - Fri: 8:00am - 7:00pm (AEST)
Sat: 8:00am - 4:00pm (AEST)

Overseas? Call +61 7 3183 3502

Out of hours? Call 1800 648 027
(Overseas? Call  +61 2 8299 9534)

Report unauthorised transactions

Call us 24 hours / 7 days a week

1300 705 750

National Relay Service

Voice Relay: 1300 555 727 (Teletypewriter)

TTY: 133 677

Website: Department of Infrastructure, Transport, Regional Development, Communications and the Arts 24/7 access that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

Seniors Hotline

Mon - Fri: 8:00am - 7:00pm (AEST)
Sat: 8:00am - 4:00pm (AEST)

1300 363 685

Australian Government – Translating and Interpreting Service, cost involved

Phone: 131 450 – for help with English from Translating and Interpreting Service National, support in more than 120 languages,

phone for general enquiries: 1800 075 001

Translating and Interpreting Service (TIS National)

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