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We have a long history of working with our customers and communities to address social issues. As part of our purpose, we believe all Australians should have access to affordable and stable housing. We want to ease housing pressures for generations today and to come, through our own existing activities and by collaborating with other purpose-led organisations.


Financial Inclusion Action Plan

For many Australians, issues like housing affordability, family violence, and digital exclusion present ongoing challenges to financial security. Our Financial Inclusion Action Plan aims to address these issues and, more broadly, help customers and communities at risk of financial exclusion.

Financial inclusion is part of our DNA

Providing access to fair and affordable finance, and helping Australians improve their financial wellbeing, is part of our DNA. It’s why we began as a member-owned organisation, with our origins dating back as far as 1946.

While Great Southern Bank has grown and changed substantially in the years since, one thing that has not changed is our unwavering commitment to supporting the financial aspirations of our customers.

Areas of focus:

Our Financial Inclusion Action Plan reaffirms this commitment and seeks to help some of the three million Australians who are unable to access safe, affordable and appropriate financial services when they need them.

The plan seeks to deliver better social and economic outcomes by improving products and services, building financial capability, understanding financial vulnerability and strengthening economic security.

Our FIAP forms part of a national program aimed at promoting economic wellbeing and financial inclusion and is supported by Good Shepherd Australia New Zealand, the Australian Government, EY and the Centre for Social Impact.


Reconciliation Action Plan

Great Southern Bank’s Respect Reconciliation Action Plan (RAP) demonstrates our commitment to supporting the financial and social inclusion and prosperity of Aboriginal and Torres Strait Islander peoples.

Learn more

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Connected Future Partnership

Great Southern Bank is committed to improving the financial wellbeing of our customers. Our Connected Future Partnership with the Australian Red Cross and Infoxchange has earned global recognition, winning a Shared Value Award for improving the digital and financial capability of people being excluded in an increasingly digital world.