Social purpose sits at the heart of what we stand for as an organisation; and has been part of our DNA for more than 75 years.
Our second Financial Inclusion Action Plan builds on previous achievements and broadens our work as a bank, employer, purchaser, and community member.
It is our strategy for helping those who find themselves financially excluded or experiencing vulnerability. Within this plan, we will contribute to financial inclusion through products and services, building financial capability, understanding financial vulnerability and creating economic security.
Build Financial Inclusion Action Plan (2023 – 2025)
Foundation Financial Inclusion Action Plan (2020 - 2021)