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Find the answers you need to our most commonly asked questions. This sections will provide a quick and easy way to find the information you need to ensure you are making the most of your relationship with us.
What is Telebanker?
  • Check an account balance
  • Pay your bills using BPAY
  • Transfer funds between your Great Southern Bank accounts
  • Find out how much interest your savings have earned this financial year
  • Enquire on your transaction history for details on:
    • Your last ten transactions
    • The last five cheques presented on your account
    • The last five direct credits to your account
    • The last five card transactions you made with your eftpos Debit Card or Visa Debit card
How do I register for Telebanker ?

To register for Telebanker, simply call us on 133 282 or visit your local branch and we’ll help to set you up.

What will I need to begin?

You’ll need your customer number and a telephone access code (TAC). If you don’t have a TAC or have forgotten it, call us or drop in a branch.

What happens next?

When you call 133 282, Telebanker will prompt you for your customer number and then your TAC. For privacy, key in these numbers using the buttons on your telephone keypad.

Once you’ve logged in to Telebanker, you’ll immediately hear your preferred account balance. This will default to your oldest account. If you wish to hear another account, simply ask our Customer Service team to update it for you at any time.

You’ll then be given a list of options. Simply tell Telebanker what you want. Remember, for each instruction you give the system, you’ll need to specify the name of the account and the type of enquiry or transaction you wish to carry out.