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Great Southern Bank launches second Financial Inclusion Action Plan

29 June 2023

Great Southern Bank has launched its second Financial Inclusion Action Plan (FIAP), a “Build FIAP” that defines the practical actions the Bank will take over the next two years to improve the financial wellbeing of its customers, team members, and the communities it operates in.

“Access to fair and affordable banking is not only critical to our purpose of helping all Australians own their own home, but it’s also essential to building a better, more inclusive Australia,” said Paul Lewis, Chief Executive Officer and Managing Director of Great Southern Bank.

“I am proud to see our organisation continue to show leadership in this important space as the only customer-owned bank to currently commit itself to a FIAP. The actions in this plan are designed to promote financial inclusion across our products and services, improve financial capability, and help us gain a better understanding of financial vulnerability and economic security. They commit us to do more, to help more,” he said.

For those Australians who are unable to own their own home, the plan provides further detail on the work the Bank is doing to support stable and affordable housing, including a new flagship community partnership to be announced in the coming months.

About Great Southern Bank

For over 75 years, we’ve been putting our customers first, and today we look after the financial needs of more than 387,000 Australians. We have changed our name from CUA to Great Southern Bank but we remain customer owned and firmly focused on helping all Australians own their own homes.