To pay in-store, there’s no need to wake your iPhone or open an app. Double-click the side button, authenticate with Face ID, Touch ID, or your passcode, then hold your device near the reader to pay.
Double-click the side button and hold the display of your Apple Watch up to the reader. A gentle tap and beep confirms that your payment information was sent.*
To pay in apps and on the web with iPhone and iPad, select Apple Pay as the payment method during checkout and place your finger on Touch ID or use Face ID. To pay on Mac in Safari, choose Apple Pay then complete the purchase with your iPhone or Apple Watch.*
A feature-packed everyday account for those aged 18+
With an Apple Watch you double-click the side button and hold the display up to the contactless reader to authorise a payment.
Please note: the Apple Watch NFC feature has to be activated before Apple Pay will work. When you strap your Apple Watch to your wrist you will be prompted to enter the device passcode. This will enable Apple Pay. If the Apple Watch is removed from your wrist, so skin contact is lost, Wrist Detect detects that skin contact has been lost and Apple Pay and the NFC feature are deactivated.
Yes, you can use Apple Pay to make payments on participating websites using a Mac on Safari. To use Apple Pay, the Mac needs to be signed in to the same iCloud account as the iPhone or Apple Watch and have Bluetooth enabled on your Mac. You then:
When you are ready, make your purchase. Place your finger on Touch ID, use Face ID or enter the device passcode on your iPhone, or double-click the side button on the Apple Watch to authorise payment. After your payment information sends successfully, you’ll see Done and a checkmark on the screen.
Apple Pay transactions under $100 can be made by holding the device up to the contactless reader and authorising payment using Touch ID, Face ID, the device passcode or double-clicking the side button on Apple Watch.
For transaction over $100, you might be asked to enter your card PIN in to the retailer’s terminal.
You take the item(s) back to the retailer as normal. Some retailers will be able to offer refunds back to the device from which the original payment was made, while others may have to refund the plastic card.
If the retailer is able to refund the device used to make the original purchase, you:
Select the card they want to be refunded within the Wallet app
Hold the iPhone 6 (or later model) above or near the contactless reader and authorise the refund using Touch ID, Face ID or the device passcode; or
Hold the Apple Watch display up to the contactless reader and double-click the side button to authorise the refund.
You may need to provide the last four digits of the Device Account Number to the retailer. This can be found by opening the Wallet app and tapping the (i) symbol in the bottom right corner and then scrolling down to find Device Account Number.
Yes, Apple Pay is secure. A unique Device Account Number is securely stored on a chip in the device so payment can be made without any card information having to be shared with the retailer.
Other features which help to keep your payments secure and safe include:/
iPhone and iPad
Payments can only be authorised by using Touch ID, Face ID (if it is enabled), or by entering the device passcode./
Apple Watch
Payments can only be authorised if the device passcode has been entered and skin contact with the device has not been lost. If the device has been removed from your wrist, Wrist Detect deactivates the NFC feature and Apple Pay. To re-activate the NFC feature and Apple Pay, the device passcode has to be entered again.
Please note: you should never share your device passcode, or register more than one person’s fingerprint or face to Touch ID and Face ID, while your card is registered to Apple Pay.
The first card added to the Wallet app becomes the default card for that device. To change a default card you must follow these steps:
iPhoneTo remove a card from Apple Pay you must follow these steps:
iPhone*Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2, and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch. For a list of compatible Apple Pay devices. see https://support.apple.com/km207105.
Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Pro is a trademark of Apple Inc.
