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Our Board is elected by and is accountable to our members. It is responsible for the overall governance and strategic direction of our business. Our Board comprises directors with a diverse range of backgrounds and financial skills.


Nigel Ampherlaw
Chairman and Independent Non-Executive Director

Nigel joined the Board in March 2011 and has been Chairman since November 2017. He is a member of the Board People, Culture and Remuneration Committee and was a member of the Board Audit Committee until December 2022.

Nigel has extensive experience in risk management, technology, consulting and auditing for financial services institutions in Australia and the Asia-Pacific region. He is a chartered accountant by profession. He was a Partner of PricewaterhouseCoopers for 22 years where he held a number of leadership positions, including heading the financial services audit, business advisory services and consulting businesses. He also held several senior client Lead Partner roles.

Nigel is a Director of the Elanor Investors Group.


Paul Lewis
Chief Executive Officer
Managing Director

Paul was appointed to the Board in November 2019, coinciding with his commencement in the role of CEO.

He is also Chairman of Credicorp Finance Pty Ltd and a Director of CUA Management Pty Ltd. Paul was a Director of Credicorp Insurance until November 2021. He was also a Director of CUA Health Limited (CHL) prior to the sale to HBF Health Insurance Australia on 30 September 2021.

Paul first joined Great Southern Bank in February 2018 as the Chief Sales Officer with responsibility for leading Great Southern Bank’s distribution channels.

With over 20 years’ experience in financial services leadership positions, Paul has held numerous retail banking executive roles in Australia, New Zealand and Malaysia.

Prior to joining Great Southern Bank, Paul was the Senior Head of Strategy and Transformation at Westpac, where his role included leading the Consumer banking strategy development for the Westpac Group. He held a variety of senior executive roles within ANZ in Australia, New Zealand and South East Asia, including three years as General Manager of the ANZ Australian Retail Branch Network. In this role, Paul was responsible for leading more than 800 branches and 7,000 employees before being seconded to Malaysia for two years as the Managing Director, Retail Banking for AmBank with responsibility for 6,500 staff and 2.5 million retail customers.

Paul’s professional qualifications include an MBA and BA from Massey University, NZ. He is an alumnus of the London Business School’s Senior Executive Management Program and is currently a Director of the Business Council of Co-operatives and Mutuals Ltd


Kyle Loades
Independent Non-Executive Director

Kyle joined the Board in December 2017. He is Chairman of the Board Risk Committee and a member of the Board Audit Committee. He is also the Chairman of the Credicorp Insurance Board and a member of the Credicorp Insurance Board Audit and Board Risk Committees.

Kyle is a Chairman, Non-Executive Director and Advisor with more than two decades of experience across the commercial, community and public sectors.

Kyle is currently Chairman of Hunter Medical Research Institute and Active Super. He is a Conjoint Professor at Newcastle Business School at University of Newcastle. Kyle completed a three-and-a-half year term as Chairman of NRMA where he directed a period of significant cultural and operational change requiring considerable strategy and risk expertise.

Kyle is a Fellow of the AICD and AUSTTA, has completed an MBA at the University of Newcastle, a Harvard Business School Certificate in Disruptive Strategy, a Transformation Leadership Program at ANU, a Diploma of Superannuation at AIST and a Professional Banking Fundamentals Program at FINSIA.


Louise McCann
Independent Non-Executive Director

Louise joined the Board in November 2015. She is Chairman of the Purpose and Impact Committee and a member of the Board Risk and the Board People, Culture and Remuneration Committees.

After a successful executive career as a CEO and senior executive in the media, commercial market research, brand and communications sectors in Australia, New Zealand and across Asia, Louise has had a very diverse portfolio of Non-Executive Director roles. These roles have been in the following sectors: technology / telecommunications, media, health, education, personal transport and professional services across the ASX, Public Companies and Not-for-Profit organisations.

Louise is currently Chairman of Grant Thornton Australia Limited, Chairman of their Nominations and Remuneration Committee and a member of their Partner Earning and Performance Committee. She is also Non-Executive Director of the University of Notre Dame and Chairman of their Remuneration, People and Culture Committee.


Deborah O'Toole
Independent Non-Executive Director

Deb joined the Board in March 2014. She is Chairman of the Board People, Culture and Remuneration Committee and a member of the Board Audit Committee and Purpose and Impact Committee. She was previously Chairman of the Board Risk Committee until September 2022. She is also a Director of Credicorp Insurance Pty Ltd and the Chairman of Credicorp’s Audit and Risk Committees.

Deb is a qualified lawyer and has more than 30 years’ experience in mining, resources and rail freight industries, many of which have been focused in the finance function. She is a graduate of the Harvard Business School’s advanced Management Program and was a former CFO at Aurizon, Queensland Cotton and MIM Holdings.

Deb is Chairman of Transurban Qld Finance Pty Limited and is a Director of Sims Limited, Pacific National Rail, Alumina Limited and Sydney Airport Corporation Limited.


Wayne Stevenson
B. Com., CA, FAICD
Non-Executive Director

Wayne joined the Board in February 2014. He is a member of the Board Audit Committee, Board Risk Committee and Purpose and Impact Committee.

Wayne’s executive background was largely in banking and financial services with ANZ where he held several senior positions across Australia, New Zealand and Asia. Wayne brings strong expertise of the financial services industry including 15 years in CFO roles at ANZ involving a broad range of disciplines including the undertaking of significant acquisitions, restructures and divestments. Since leaving ANZ Wayne has developed a non-executive director portfolio across a number of industries including outdoor and media, payments, SaaS technology, and insurance.

Wayne is currently a Director of BigTinCan Holdings Ltd (ASX listed) and Cuscal Limited.

Mark Hand

Mark Hand
B.Bus., MBA, CPA
Independent Non-Executive Director

Mark joined the Board on 1 July 2023. He is Chairman of the Board Audit Committee and a member of the Board Risk Committee.

Mark is a career banker and experienced senior executive, having held senior positions in Australia and South Asia. Mark has held executive leadership roles across the commercial and consumer banking sectors and has extensive experience in risk management. Most recently he was the Group Executive for the Australian Retail and Commercial Banking division of ANZ Bank.

Mark has strong innovation and transformation capability combined with a passion for customer experience. He has long been an advocate for gender equity, workplace culture and employee engagement.

Mark has previously been a Director of Diversity Council Australia Limited, ANZ Bank Taiwan Limited and ANZ Trustees Limited.

Peeyush Gupta

Peeyush Gupta
Independent Non-Executive Director

Peeyush joined the Board in March 2024 and is a member of the Board Audit Committee and Board Risk Committee.

With experience working in the finance sector for over thirty five years, Peeyush has a track record of starting and growing businesses, and in acquisitions, integration, managing digital transformation, industry disruption and growth.

Peeyush was the co-founder and inaugural CEO of IPAC Securities, a firm providing financial advice and institutional portfolio management with operations in Australia, New Zealand, Singapore, Hong Kong and South Africa. He has served as a Director and Chair on boards across a variety of sectors including financial services, insurance, government, media, accounting and technology, and as the Chair of a large superannuation fund.

Peeyush is currently a Director of Dexus Funds Management Limited, SBS, Chartered Accountants Australia and New Zealand, Quintessence Labs, Cancer Council NSW and Northern Territory Aboriginal Investment Corporation.

Peeyush is an alumnus of Harvard, London and UNSW business schools. In 2019 he was awarded the Order of Australia (AM) for services to business and the community.

Page updated 27 June 2024