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Our Board is elected by and is accountable to our members. It is responsible for the overall governance and strategic direction of our business. Our Board comprises directors with a diverse range of backgrounds and financial skills.


Nigel Ampherlaw
Chairman and Independent Non-Executive Director

Nigel joined the Board in March 2011 and has been Chairman since 15 November 2017. He is a member of the Remuneration and Nominations Committee.

Nigel has extensive experience in risk management, technology, consulting and auditing for financial services institutions in Australia and the Asia-Pacific region. He is a chartered accountant by profession. He was a Partner of PricewaterhouseCoopers for 22 years where he held a number of leadership positions, including heading the financial services audit, business advisory services and consulting businesses. He also held a number of senior client Lead Partner roles.

Nigel is a Director of the Australian Red Cross Blood Service, and Elanor Investors Group.


Paul Lewis
Chief Executive Officer
Managing Director

Paul was appointed to the Board on 1 November 2019, coinciding with his commencement in the role of CEO. At the time of his appointment, Great Southern Bank was known as CUA.

He is also Chairman of Credicorp Finance Pty Ltd and a Director of CUA Credicorp Insurance Pty Ltd and CUA Management Pty Ltd.

Paul first joined Great Southern Bank when it was known as CUA in February 2018. As Chief Sales Officer he was responsible for leading CUA’s distribution channels, including branches, CUA Direct call centres in Sydney and Melbourne, the broker channel, insurance partnerships, and the award winning iM CUA digital banker proposition. In addition to sales and service, Paul was responsible for ensuring strategic projects were effectively rolled out and embedded across the retail network to deliver positive outcomes for members and frontline teams.

With over 17 years’ experience in financial services leadership positions, Paul has held numerous retail banking executive roles in Australia, New Zealand and Malaysia.

Prior to joining Great Southern Bank, Paul was the Senior Head of Strategy and Transformation at Westpac, where his role included leading the Consumer banking strategy development for the Group. Paul has also held a variety of senior executive roles within ANZ in Australia, New Zealand and South East Asia, including three years as General Manager of the ANZ Australian Retail Branch Network. In this role, Paul was responsible for leading more than 800 branches and 7,000 employees before being seconded to Malaysia for two years as the Managing Director, Retail Banking for AmBank with responsibility for 6,500 staff and 2.5 million retail customers.

Paul’s professional qualifications include being a graduate of the Senior Executive Management Program at the London Business School and an MBA and BA from Massey University, NZ.

Paul is a Director of the Business Council of Co-operatives and Mutuals Ltd and a member of the Cuscal Client Advisory Committee.


Paul Bedbrook
B.Sc., FAICD, F Fin
Independent Non-Executive Director

Paul joined the Board in July 2011. He is the Chairman of the Remuneration and Nominations Committee, the Chairman of Credicorp Insurance Pty Ltd (Credicorp Insurance) Board and a member of the Credicorp Insurance Board Audit and Board Risk Committees.

Paul has over 40 years’ experience in financial services, specifically across the areas of banking, insurance and investment management. He is a former long term senior executive with ING (the Dutch global banking, insurance and investment group) and held CEO positions in ING DIRECT Canada, ING Australia and ING Asia Pacific.

Paul is also Chairman of Zürich Financial Services Australia and Elanor Investors Group. He is also a Director of the National Blood Authority.


Kyle Loades
Independent Non-Executive Director

Kyle joined the Board on 1 December 2017. He is a member of the Board Audit and Board Risk Committees and he is also a Director of the Credicorp Insurance Board and Chair of the Credicorp Insurance Board Audit and Board Risk Committees.

Kyle is a Chairman, Non-Executive Director and Advisor with more than two decades of experience across the commercial, community and public sectors. He has a particular interest and experience in the transformation of business facing disruption.

Kyle is currently Chair of Hunter Medical Research Institute and Active Super and a Non-Executive Director of AMA Group. He is a Conjoint Professor in the Faculty of Business and Law at University of Newcastle. Kyle completed a three-and-a-half year term as Chairman of the NRMA where he directed a period of significant cultural and operational change requiring considerable strategy and risk expertise.

In an executive capacity he established, grew and managed an independent car broking business that disrupted the motor vehicle retail industry. The company was purchased by ASX listed A.P Eagers.

Kyle is a Fellow of the AICD and AUSTTA, has completed an MBA at University of Newcastle, a Harvard Business School Certificate in Disruptive Strategy and a Transformation Leadership Program at ANU.


Louise McCann
Independent Non-Executive Director

Louise joined the Board in November 2015 and is a member of the Board Risk and the Remuneration and Nominations Committees.

Louise has a diverse portfolio including technology, media, health, education, personal transport, accounting and professional services. Louise’s executive career was as a CEO and senior executive in the media, commercial market research, brand and communications sectors in Australia, New Zealand and across Asia. From April 2011 until August 2015 Louise was a Non-Executive Director with iiNet Limited and Chaired the Remuneration and Nominations Committee. iiNet was sold to TPG to form Australia’s second largest telecommunications company in August 2015.

Louise’s current Non-Executive Director portfolio comprises Chair of Grant Thornton Australia Limited, University of Notre Dame and A2B Limited where she is also Chair of the Remuneration and Nomination Committee.


Deborah O'Toole
Independent Non-Executive Director

Deb joined the Board in March 2014. She is Chairman of the Board Risk Committee and a member of the Board Audit Committee.

Deb is a qualified lawyer and has more than 30 years’ experience in mining, resources and rail freight industries, many of which have been focused in the finance function including as CFO at Aurizon, Queensland Cotton and MIM Holdings. She served as Chairman of the Audit Committee for CSIRO, the Norfolk Group and Pacific Aluminium. Deb was also a member of the former Workers’ Compensation Board of Queensland and a former Board member of Queensland Country Health Society.

Deb is Chair of Transurban Qld Finance Pty Limited and is a Director of Sims Metal Management Limited, Pacific National Rail, Boral Limited and Alumina Limited. Deb is a graduate of the Harvard Business School’s Advanced Management Program.


Wayne Stevenson
B. Com., CA, FAICD
Independent Non-Executive Director

Wayne joined the Board in February 2014. He is Chairman of the Board Audit Committee and a member of the Board Risk Committee.

Wayne’s executive background was largely in banking and financial services with ANZ where he held several senior positions across Australia, New Zealand and Asia. Wayne brings strong expertise of the financial services industry including 15 years in CFO roles at ANZ involving a broad range of disciplines including the undertaking of significant acquisitions, restructures and divestments. His roles included Group General Manager, Group Strategy, and prior to that held the role of CFO Asia Pacific, Europe and America.

More recently Wayne has developed a career as a professional Director. Wayne is currently Chair of MediaWorks Holdings Ltd and a Director of BigTinCan Holdings Ltd (ASX listed), Cuscal Limited, and ANZ Lenders Mortgage Insurance Ltd.