How to renew your insurance with Great Southern Bank
Check your renewal notice sent via email or post. If all your details are correct, locate your Billing Reference Number (BRN) and proceed to payment. Contact us via phone if you need to update any details.
Make a secure credit card payment online 24/7.
We'll send your receipt and policy details by email. Remember to check you spam folders just in case they end up there.
Support during financial hardship
If you’re experiencing financial hardship and finding it difficult to pay your premium, we’re here to help. Call us on 133 282
Call us on 133 282Renewal FAQs
Find the answers to frequently asked questions here.
Australia is experiencing more frequent weather events and higher repair costs. It’s also becoming more difficult to get parts and skilled labour. These are some factors which affect the amount of your insurance premiums.
You’ll need your Biller Reference Number (BRN) to make the payment. It’s important to always review your policy documents to make sure the information is correct.
To update your personal details, call our friendly team on 133 282.
Yes, you can update your coverage or add optional covers. If you’d like to make changes to your policy, give us a call on 133 282.
Your insurance policy will end, and your cover will stop if you don’t renew by the due date. If you miss the deadline, call us on 133 282 as soon as possible to discuss your options. If you pay monthly and miss two consecutive payments, we may cancel your policy.
Applicable to Car, Home, Landlords & Caravan & Trailer Insurance products
Great Southern Bank, a business name of Credit Union Australia Ltd ABN 44 087 650 959 AFSL 238317 arranges this insurance as an agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708. Great Southern Bank does not guarantee or otherwise support this insurance product. We do not provide any advice based on any consideration of your objectives, financial situation or needs. Policy terms, conditions, limits, exclusions and underwriting criteria apply. Before making a decision, please consider the relevant Product Disclosure Statement & Target Market Determination available from the Great Southern Bank website or by calling 133 282. If you purchase this insurance, we will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with services.