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Getting started

Start making the most of your new account.
Mobile app

Setting up your digital card is easy
with our app. Download it today!

Download the app in the App Store
Get it on Google Play
Setting up your digital card is easy
with our app. Download it today!
Prefer to bank on your desktop?
Get started

Simple steps to start your banking

Your customer number can be found in the welcome email or letter you received when you opened your account.

You'll also need the temporary password we sent to your phone. If that's expired or didn't arrive, please call us on 133 282

Activate your digital card

Don't wait for your physical card to arrive. Simply navigate to the cards section of our mobile app, tap to add your card to Google Wallet or Apple Pay, and you're all set.

Make your first deposit

There's no better way to kickstart your digital banking than by making your first deposit.

Set up PayID

Pay or be paid almost instantly with just an email address or phone number.

Security features

Security features

It only takes a few moments to enable these clever security features. Setting them up gives you greater control and helps to keep your account safe.

Card controls

Choose how and when your card can be used from within our app.

Set up notifications

Get email or SMS alerts whenever there’s activity on your account.

Set up security questions

Security questions let you reset your password online without having to call us.

Enable biometric login

Enable fingerprint authentication or FaceID via 'Services & settings' in the app to log in quicker and more securely.

Switch your banking to your new account

Switch your banking to your new account

Savings tools

Clever banking

The Vault

Hide your savings and reduce the temptation to dip.

Clever banking

The Boost

The Boost gives you a savings kick, everytime you tap or click.

PayTo

Stay in control of your direct debits via online banking.

Optimise your banking experience

Make the most of your account with these smart features

Bonus interest tracker

Check your progress throughout the month to make sure you’re on track to earn bonus interest.

Savings calculator

See how much and for how long you’ll need to save to reach your goals.

Schedule payments

Set up automatic payments and never have to worry about missing a bill again.

Get in touch
We're here to help.
Call 133 282

Mon - Fri: 8:00am - 7:00pm (AEST)
Sat: 8:00am - 4:00pm (AEST)

Find a branch
Speak to one of our friendly staff at a branch near you.
Connect online
Chat to us or browse help topics and FAQs.