Great Southern Bank reveals nation-wide home lending growth
9 September 2025
- Home lending growth up 6.5% to $17.5 billion
- Almost a third [29%] of issuance supported first time buyers
- Deposits increased 2.5% to $14.5 billion
- NPAT up 15.8% to $43.2 million
Great Southern Bank has reported another year of strong performance, driven by a 6.5% lift in home lending to $17.5 billion, supporting first home buyers, refinancers and investors. This includes an additional $1.24 billion in lending to first home buyers.
The results reflect the Bank’s purpose of helping all Australians own their own home, while strengthening its position as a leading customer-owned banking alternative.
Total deposits increased 2.5% to $14.5 billion, with the bank named Canstar’s Customer Owned Bank of the Year for Savings for the tenth consecutive year.
The Bank continues to enhance and expand its support for small businesses, adding new products and services to its digital business platform, Business+, and earning Canstar’s 2025 award for Outstanding Value Business Savings Account.
In partnership with MYOB and leading fintech Constantinople, it has launched its first embedded finance product - a business transaction account that can be opened and managed directly within the MYOB Solo app - tailored to meet the cashflow needs of Australia’s 1.6 million sole business operators.
Lending with purpose
Paul Lewis, CEO of Great Southern Bank, said:
“Our continued growth reflects not only our competitive products, but the fact that more and more Australians are looking for a lender they can trust that shares their values.
“Their support means we have been able to increase our home lending in every state and territory in Australia.
“No country can survive without essential services and notably, more than a quarter [27%] of borrowers we’ve lent to via the Home Guarantee Scheme are key workers. Helping them achieve home ownership is not only life-changing for them, it’s a positive investment in Australia’s future.”
Sustainable profits
Net Profit After Tax was up 15.8% to $43.2 million, which as a customer-owned bank will be fully reinvested to enhance products, services, and lending opportunities for customers.
Net Interest Income rose 5.4% to $368.1 million, while revenue growth significantly outpaced cost growth.
“In a competitive environment we have delivered strong and sustainable financial results, underpinned by solid product performance and disciplined cost management.
"Through enhanced capability, expanded capacity, and continued investment in our infrastructure and people, we’re delivering for our customers today while building for long-term growth as a leading banking alternative."
Home lending
First home buyers accounted for 29% of all home lending issuance. Growth was achieved in every Australian state and territory, with notable increases in states potentially offering greater housing affordability:
- Tasmania up 19.9%
- South Australia up 11.64%
- Victoria up 10.3%
- Queensland up 6.4% (the bank’s biggest lending market)
Key achievements
- Bank’s Net Promoter Score strong and stable at 51
- Voted by brokers in the top four lenders in Australia and first among non-major banks
- Strong customer service standards with average call wait time at contact centre of 36 seconds
- Upgraded social housing properties in Port Macquarie and Mt Druitt through community partnership with Mission Australia
- Celebrated the first year of First Nations entrepreneur support program in partnership with the Carlton Football Club
Significant awards
- Canstar’s Customer Owned Bank of the Year for Savings for the tenth consecutive year
- Mozo Experts Choice Award for Home Saver
- Finder Award for Best Kids Savings Account
- Gallup Exceptional Workplace Award for a second year
- Mutual Bank of the Year at the Mortgage Business Third-Party Lending Awards
About Great Southern Bank
For almost 80 years, we’ve been putting our customers first, and today we look after the banking needs of almost 420,000 Australians. We have changed our name from CUA to Great Southern Bank, but we remain customer-owned and are firmly focused on our purpose of helping all Australians to own their own home.
Media contact: Michael O’Toole, Great Southern Bank
E: media@gsb.com.au