Our team members

Our team members are passionate about our purpose and what it means to be customer-owned. A highly engaged team enables us to better serve our customers. That’s why we are focused on fostering a great place to work, with a strong focus on diversity and inclusion and continuous learning to help our team members grow – personally and professionally.

Creating impact and being a force for good

  • Recognised as one of the top 10 AFR Boss Best Places to Work in Australia and New Zealand for 2023 in the Banking, Superannuation and Financial Services Sector.
  • Achieved an engagement score in the top 25% of Gallup workplaces globally, surpassing the threshold to be considered an ‘exceptional workplace’.
  • 89% of team members agree or strongly agree that our purpose makes them feel their job is important.
  • Relocated to 5-star energy rated offices in Brisbane and Melbourne, purpose-designed to support our embedded flexible and hybrid working practices.
  • Recognised by the Diversity Council of Australia as an inclusive employer for 2023.
  • Key events celebrated across the business including Harmony Week, Pride Month, National Reconciliation Week, NAIDOC Week.

Helping our team to boost their careers

  • Almost 700 team members participated in 31 events during our annual Learning Week.
  • 8 graduates joined the business through our Graduate and Internship Program, across their discipline strengths in finance, business, computer science, psychology and mathematics.
  • Our Mentorship Program grew from 33 to 94 pairings, with 18% of our team members currently involved in the program as a mentor or mentee.

Case study: Attracting top talent

Mel O’Meara looks like she’s on the fast track. As part of our Graduate Program in 2021, Mel enjoyed the opportunity to rotate through several different areas of the business before finding a place to thrive as part of our customer research team.

There she helps us understand the needs of our customers and build a better bank. After working there for less than 12 months, Mel was named Young Researcher of the Year at the national 2022 Research Society Awards.

“I love research because it’s about problem solving,” says Mel. “It sets you up with a way of think that’s incredibly helpful with whatever direction you take your career in.

“I’m excited about what problems I might need to solve for Great Southern Bank next, even if I don’t know what they might be yet.”

Download a PDF

2023 Annual Report