Chapter 1

Helping with home ownership

For many Australians, the struggle to own a home is the greatest single economic challenge they will face in their lifetime.

That’s why in the 2022 financial year we provided a record $5 billion in new loans, a 58 per cent increase on the previous year. In total we helped more than 20,500 customers to buy a home or refinance an existing loan.

This big increase in our support for home owners was made possible by the improvements we’ve made in our technology in recent years.

We are also strong supporters of the Government-backed Home Guarantee Scheme, which helps Australians to buy their own home. Through the scheme we provided finance to more than 2,200 first homebuyers or single parents with dependents in the past year, taking the total to over 4,100 homebuyers since the scheme’s introduction.

A new generation

Our customers Brody and Riley are a great example of how we are helping Australians through the Home Guarantee Scheme.

Brody, a plumber, and Riley, who works in an office, recently bought a new three-bedroom house just south of Wollongong.

“The experience was really good,” says Brody of getting a home loan with Great Southern Bank. “Any stresses we had and the team would just ring up and explain things. They would always give you fifteen minutes, and they were always on the ball.

“When you deal with someone and they’re confident, it makes you feel confident too.”

Thanks to the security that comes with owning your own home, the couple has the freedom to plan their future together.

“We’re keen to travel, and maybe buy more property around here,” says Brody. “Now that we have our home, we can really live a bit more.”

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2022 Annual Report