Great Southern Bank Australia

2.8
3.07K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Do your banking anywhere and at any time with the Great Southern Bank Mobile Banking app. Check your balances, schedule payments, pay bills on the go, and use PayID to send and receive money using a mobile phone number or email address instead of remembering a BSB and account number.

Security features:

• Change your password after you log in
• Reset your debit card PIN
• Fingerprint login and Face ID on supported devices
• Lock your debit card temporarily if you misplace it

Other features

• The Vault allows you to hide your savings account to help you reach your savings goals faster.
• Activate your debit card
• Search pending payments and transactions
• Add and delete scheduled payments
• Delete payees and billers
• Make fast payments using the New Payments Platform (NPP). Transfer funds in under a minute between participating Osko financial institutions [1]
• View interest rates for home and personal loans
• View your loan redraw amount
• Contact us via phone or email

More features at www.greatsouthernbank.com.au/digital-banking/mobile-banking

Getting started
Download the app and click the “Register” button on the login page.

Alternatively, you can register online at www.greatsouthernbank.com.au/ob-register, call us on 133 282 or drop into your local branch.

If you’re already registered for digital banking, simply download the Great Southern Bank Mobile Banking app and you’re ready to go. The first time you log in you’ll need your existing Great Southern Bank customer number and password. After that, you can save your details securely.

Important Security Information
Great Southern Bank Mobile Banking provides the same high level of protection as our online banking service. To stay secure, we recommend that you:
• Keep your password and customer number secret
• Always log out once you’ve finished your banking

Remember, we will never send you emails, SMS messages, or call you to ask for personal information such as your customer number or password. If you receive any suspicious communications, do not respond or click on any hyperlink or attachment included in the message, as it could be an attempt to obtain your personal information or fraudulently access your account. If you’re in doubt, please call us immediately on 133 282.

If you have accidently revealed any personal banking information, please change your password immediately and contact us on 133 282.

More advice for protecting yourself and your information can be found at www.greatsouthernbank.com.au/tools-and-services/support/security-and-fraud

Important Information
Your use of the app, and any specific products or services that you may access using the app, is subject to our Terms & Conditions. Before downloading this app, please read both the Terms & Conditions and the security tips – available at www.greatsouthernbank.com.au/tools-and-services/support/security-and-fraud

Any reference to digital banking in the Terms & Conditions also applies to the use of this mobile banking service. By clicking download and installing, you agree to the Terms & Conditions.

The Great Southern Bank Mobile Banking app is provided by Great Southern Bank, a business name of Credit Union Australia Ltd ABN 44 087 650 959, AFSL and Australian Credit Licence 238317. This is general information and does not take into account your objectives, financial situation or needs. Consider whether this service is appropriate for you before deciding to download the Great Southern Bank app.

Google Pay and Google Play are trademarks of Google LLC.

[1] Refer to New Payments Platform and Osko NPP Terms at www.greatsouthernbank.com.au/npp-terms.
There’s no fee for accessing your Great Southern Bank accounts using our mobile banking app. Mobile network provider charges may apply. Access is subject to availability and maintenance, refer to our website for more information.

BETA operating system software is not supported by Great Southern Bank, please refer to our Terms and Conditions.
Updated on
30 Nov 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.7
2.91K reviews
Damian Winderlich
4 March 2024
The app has gotten worse. Constant issues trying to log in, kicking me back out to the login screen with an error. Now also showing just a blank screen. Sent multiple emails to the support team with information and answering their questions. The issue is NOT my end. Can login fine via a browser. I'm now changing banks because of how bad this is.
2 people found this review helpful
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Benjamin Hodges
6 January 2024
Overall a good app. Basic but functional. A little slow to move between steps, but generally I've found it very reliable on my Galaxy s23. Kinda wish you could use Secure messages through the app rather than needing to use the full online version. Also would be great to be able to track 'bonus interest achievements/status' in the app as well. Also would be great to be able to lock credit cards as well as debit cards. Seems like an oversight.
5 people found this review helpful
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Aaron Brown
21 December 2023
Complaint 12/23: App continues to have an issue with the 'back button' on Android. After filling in dollar amounts for transferring money, and pressing back to go back to the transfer screen. It won't take you back to the transfer screen, instead it will close the transfer screen. Meaning you have to do the process again. Clearly the App designers are Apple Users. UPDATE 8/22: App is limited, but at least it now works. Changed from 1 star, to a 3 star review.
5 people found this review helpful
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Credit Union Australia
8 August 2022
Hi Aaron, We’re pleased to advise the payment issue you were experiencing in the app has now been resolved. We apologise for the inconvenience. If you experience any further issues, please email the details to us at app.support@gsb.com.au Thanks, the Great Southern Bank team.