Great Southern Bank Australia 4+

Credit Union Australia (CUA)

    • Free

iPhone Screenshots

Description

Do your banking anywhere and at any time with the Great Southern Bank Mobile Banking app. Check your balances, schedule payments, pay bills on the go, and use PayID to send and receive money using a mobile phone number or email address instead of remembering a BSB and account number.

Security features:

• Change your password after you log in
• Reset your debit card PIN
• Fingerprint login and Face ID on supported devices
• Lock your debit card temporarily if you misplace it

Other features

• The Vault allows you to hide your savings account to help you reach your savings goals faster
• Activate your debit card
• Search pending payments and transactions
• Add and delete scheduled payments
• Delete payees and billers
• Add your debit cards to your Apple Wallet and use before the physical card arrives
• Make fast payments using the New Payments Platform (NPP). Transfer funds in under a minute between participating Osko financial institutions [1]
• View interest rates for home and personal loans
• View your loan redraw amount
• Contact us via phone or email

More features at www.greatsouthernbank.com.au/digital-banking/mobile-banking

Note: For the best possible experience, we recommend using the app on your iPhone.

Getting started
Download the app and click the ‘Register’ button on the login page.

Alternatively, you can register online at www.greatsouthernbank.com.au/ob-register, call us on 133 282 or drop into your local branch.

If you’re already registered for digital banking, simply download the Great Southern Bank Mobile Banking app and you’re ready to go. The first time you log in you’ll need your existing Great Southern Bank customer number and password. After that, you can save your details securely.

Important Security Information
Great Southern Bank Mobile Banking provides the same high level of protection as our online banking service. To stay secure, we recommend that you:
• Keep your password and customer number secret
• Always log out once you’ve finished your banking

Remember, we will never send you emails, SMS messages, or call you to ask for personal information such as your customer number or password. If you receive any suspicious communications, do not respond or click on any hyperlink or attachment included in the message, as it could be an attempt to obtain your personal information or fraudulently access your account. If you’re in doubt, please call us immediately on 133 282.

Important Information
Your use of the app, and any specific products or services that you may access using the app, is subject to our Terms & Conditions. Before downloading this app, please read both the Terms & Conditions and the security tips – available at www.greatsouthernbank.com.au/security-tips

Any reference to digital banking in the Terms & Conditions also applies to the use of this mobile banking service. By clicking download and installing, you agree to the Terms & Conditions.

The Great Southern Bank Mobile Banking app is provided by Great Southern Bank, a business name of Credit Union Australia Ltd ABN 44 087 650 959, AFSL and Australian Credit Licence 238317. This is general information and does not take into account your objectives, financial situation or needs. Consider whether this service is appropriate for you before deciding to download the Great Southern Bank app.

Apple, Apple Wallet and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.

[1] Refer to New Payments Platform and Osko NPP Terms at www.greatsouthernbank.com.au/npp-terms.

There’s no fee for accessing your Great Southern Bank accounts using our mobile banking app. Mobile network provider charges may apply. Access is subject to availability and maintenance, refer to our website for more information.

BETA operating system software is not supported by Great Southern Bank, please refer to our Terms and Conditions.

What’s New

Version 7.7.3

We have been busy improving your mobile banking experience. The latest version of our mobile banking app includes:

• Great Southern Bank product pages – you can seamlessly browse and apply for a wide range of banking products right from the palm of your hand.

• Some small bug fixes and improvements to the user interface.

If you encounter any problems, kindly delete and reinstall the app.

Ratings and Reviews

2.6 out of 5
1K Ratings

1K Ratings

Aaaichjjj ,

It’s ok but still needs some work

Very clean and straightforward app, for the most part does everything you need, however just some feedback…

You should be able to reorder your accounts on the accounts screen, I would like my main account to be at the top not at the bottom (Main account was opened last) and it would be nice to turn off the vault if that’s not a feature you want to use.

It needs push notifications from the App itself,
SMS notifications sometimes come through hours late and sometimes not at all especially when travelling so it would be nice to get these from the app itself.

The app itself is cropped badly on iPhone with the camera notch up top in the way and cuts off some of the app, Hard to close the side menu as the X button is sitting up with the battery icon. The swipe home button on the bottom interferes with the app buttons on the bottom, The accounts/pay/cards buttons needs to sit a little higher. It doesn’t feel very polished and reading other reviews seems to be a common complaint, other apps don’t seem to have this issue.

Fix all these and it would be a great straightforward easy to use app!

GoodGirlPearl ,

Bugged on iPhone 14 Pro

At the moment, the app is basically bugged on iPhone 14 Pro and presumably, Pro max. Screen contents get cut off at the top *and* the bottom. The home slider overlaps the navigation bar, and often, the control centre icons and dynamic island cut off not only visual objects but also controls, like the Close button on the left side menu. Almost immediately I had an instance where the menu didn’t close after switching to another screen, and I couldn’t figure out how to properly tap the Close button. It doesn’t particularly make sense because top cutoff is common on the 14 Pro, but not to such a frustrating extent, and cutoff on the bottom makes no sense as there was zero change to the dimensions of the bottom of the phone. I can confirm that neither of these are an issue on my partner’s iPhone 13 Pro. Aside from that, the ability to share/airdrop account details and freely add and save payees without having to send money to them, unlike the ANZ app, is a pretty strong draw. Would recommend the ability to go back by swiping from the left, and open the menu by doing so, too.

Developer Response ,

Hi , we're sorry to hear you're having this experience with the app. Are you able to send us some more details of the issue to app.support@gsb.com.au? We'll be able to look into this for you. Thanks, the Great Southern Bank team.

Joshy 1234 ,

Very simple

Love the simplicity and the apps ability to do most of the basic stuff other bank have. What this app really need to improve on and what other before me have been saying is the instant push notification feature. We should get an alert of every activity we have in our bank account. I know this can be done through notification setting on the webpage but I could even get it to sms or email me anything. The web page froze every time I tried to make a change. When I could make change and press saved it doesn’t saved. But I’m not taking sms or email notification, I would love an instant push notification from the app itself to alert me of all transaction in my account whether it’s payment made by physical card or digital wallet or scheduled transfer or payment made online.

App Privacy

The developer, Credit Union Australia (CUA), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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