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Beware of ‘flubot’ scams

Man sitting on coach drinking tea

The ACCC is warning consumers of a scam involving text messages about deliveries, missed calls or voicemails.

Clicking on these links may install malware on your device, which gives the fraudsters access to personal information, including passwords and banking information. The malware also copies your contact details and turns them into potential new targets for the Flubot scammers.


  • If you receive an unexpected or suspicious text message requesting you to click on a link, DO NOT click or tap on the link. Block the number and delete the message immediately.
  • If you have already clicked on any suspicious links or suspect a scam related to your Great Southern Bank account, contact us immediately on 133 282 or via email at
  • DO NOT log into any accounts, enter any passwords or complete transactions until you have had your device cleaned and changed all your passwords.

More information on the Flubot scam, including steps you can take if you believe you have downloaded malware is available on the Australian Government’s Scamwatch website at Missed delivery, call or voice-mail (Flubot) scams.

Media contact:

Leo Seaton

Senior Manager External Communications


Phone: 0447 463 197